Return and Exchange

Return and Exchange

Return and Exchange

When you shop with LE LEFOSSI online, you can return eligible items within 15 days of delivery. To be eligible for a return, items must be unused, uninstalled, and in original condition, with original tags and packaging intact.


Return Delivery Fees

Return delivery fees depend on the reason for your return:

l  If you're returning for personal reasons – such as size, color, fit, or simply changing your mind – a $9.95 return delivery fee will be deducted from your refund. Please note that original shipping fees are non-refundable.

l  If the item is faulty or damaged due to our error, we will cover the return delivery fees and provide you with a prepaid return label at no cost to you.


Items Not Eligible for Return

Unless the item is faulty or damaged, the following items cannot be returned:

l  Items that have been used, installed, or modified

l  Items without original tags or original packaging

l  Items without a valid proof of purchase

l  Items delivered more than 15 days ago

l  Items listed as final sale or not returnable

·        

l  Mystery Box / Surprise Bundle items – contents are pee-selected and cannot be returned or exchanged unless faulty or damaged

l  Custom-order or personalized parts – items specially manufactured, painted, engraved, or modified to your request (non-returnable)

l  Closeout / Clearance stock – heavily discounted items sold as final sale, not eligible for return


How to Start a Return

l  Go to "Your Orders" in your Amazon account and submit a return request.

l  Our team will respond within 48 hours.

l  Follow the instructions we send – if you're responsible for return shipping, please keep your tracking number.

l  Once we receive and inspect the item, we'll issue your refund within 7–10 business days.


Questions?

We're here to help! Reach out to us via email at lelefossi_motor@hotmail.com – we usually reply within 24 hours.